Someone is sick.
You don’t have to go it alone.
It feels like the stakes are high, the opportunity for error is great, and you are alone in dealing with a tsunami of decisions and details that you never anticipated and don’t understand.
 
Matters of Care comes alongside
and makes a real, tangible difference. We can’t take away the illness, but we can ease the impact the medical crisis is having on you and your family.

What help is out there for me and my family?

As a medical social worker, Caryn is an expert on federal, state, and local resources for those who are ill and their loved ones. Caryn will:
  • Identify all financial, healthcare, disability and diagnosis-specific, and supportive/educational resources for which you may be entitled.
  • Assist you and your medical team moving through the application process for all resources; Caryn has a proven track record of first-round approvals.
  • Coordinate referrals to appropriate supportive care and diagnosis-specific services.
  • Caryn has special expertise in resources specific to injured and ill children and working-age adults.
Matters of Care
 
Matters of Care mother and daughter walking hand in hand

Managing this illness is like a full-time job. I want to spend time with my loved ones, not haggling with insurance and doctors.

Navigating the byzantine world of health insurance and medical bills, healthcare systems, disability benefits is a key service of Matters of Care. Caryn can:
  • Identify and help prioritize all that is before you.
  • Manage the details of a complicated illness/injury – making phone calls, scheduling appointments, organizing your medical records.
  • Coordinate between all the medical providers – making sure appropriate tests, referrals, and communication occur on a timely basis.
  • Negotiate your medical bills to ensure you’re being billed appropriately and fairly.
  • Advocate with your providers and insurance company for the best-possible care.
 

I’m overwhelmed by the medical system. They don't understand me. I don't understand them. I don't know what to do.

With experience working in a hospital, medical clinic and in home and community neuro-rehabilitation, Caryn easily navigates the healthcare system and can:
  • Translate the jargon and help you understand the often-complicated but very important medical information being provided to you.
  • Help prepare you for your medical appointments to ensure you get what you need from each provider at every appointment.
  • Accompany you to your appointments and help you understand and retain the information presented.
  • Coordinate care between all your providers so everyone is working together toward the same goals.
Matters of Care
 
Matters of Care

I feel all alone facing this crisis. No one understands what this is like.

Caryn is a licensed clinical social worker and has special training and experience providing individual and group psychotherapy for those facing medical crises. Caryn can:
  • Provide supportive counseling to patients and their loved ones to help with adjustment to and understanding of the illness or injury.
  • Provide referrals for supportive counseling and support groups in the area.
  • Normalize stress and trauma reactions and help identify when additional individual and family supports are needed.
 
Next Steps
Contact Us
Call Matters of Care 916 345-0555
Have a question?